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Guarantees & Returns.

Our goal is to ensure that you are completely satisfied with your purchase. If, for any reason, you are not satisfied with the product you have purchased, you can change it within five (5) days from the date you receive your order. No money refunds are given on any purchase.

To exercise the right to change the products, the following requirements must be met:

  • They must not have been used, washed or damaged.
  • They must keep the original label.
  • The purchase invoice must be presented.
  • Promotional products do not have exchange.

Returns and exchanges will be paid by the customer. For changes or returns due to manufacturing defects, make your return within a period not exceeding three (3) days after the purchase. There will be no extensions, and you will be returned a product in good condition. BEHAR will not assume the shipping costs.

All items on offer are for final sale and cannot be exchanged or returned. Gift Cards are not refundable. We reserve the right to refuse to exchange any merchandise that does not meet these requirements.

Please coordinate any exchange request by emailing us at


Your piece can accompany you throughout your life if you give it the care it needs. Being a living material, leather changes, softens and can subtly change color over time. It is sensitive to natural elements such as water, oil, heat and light, as well as to environments that are too humid or too dry.


Dust the surface occasionally with a dry, soft-touch cloth. For stains, remove the liquid as soon as possible with a dry cloth or absorbent paper from the outside in. Do not dry in direct sunlight or with a dryer. Avoid storing your product near sources of heat and UV rays.


Clean the fabric with lukewarm water and a small amount of mild soap. (Try first with a corner of the product). Remove excess moisture and allow to dry in the open air at room temperature without the aid of dryers, etc.


We use 100% bovine leather. In the same way that nature is in charge of making each animal unique, our leathers can present variations in their veins and shades. This is part of our magic, each product is unique.


Avoid storing any of our products near sources of heat or direct sunlight. When you need to store it for a long time, keep in mind not to expose the leather to humid environments or to store it in plastic bags. We recommend not putting objects on top of it, as their fingerprints could be permanently marked.


It is important to refrain from using products that contain alcohol or perfumes. Constant contact with darker fabrics can alter the color of the product. We have a maintenance service, contact us at and we will gladly help you.